Good luck. When I first set up magic jack. Three week later every time i try to call someone or i try to make an inbound call to my home I hear a voice just for a few secs and then I hear a clicking sound.
I thought it was the magic jack so I purchased another one and it is doing the same thing. Magic jack has not been very much help. Can anyone help me. Alternatively you may have crummy volume on your device. Others have randomly found similarly, leading me to wonder if their quality control is all that good.
I have a problem when i click on my soft phone icon i get a pop up over the phone that says product of the year so i click the x in the top right hand cornor the pop up goes away but so does my soft phone lol I downloaded the lastes windows update but it didnt fix the problem please help.
Jim, There is windows soft phone for magicJack. It only exists for Android and iOS devices. Buy a device and it will work next time you physically connect the device via USB to your desktop or laptop windows or OSX computer. Plug in your phone to the device.
It should work exactly as planned. Uninstall the app from your windows machine. Get the MagicFeatures Plug In. I paid for it and it works great! Audible Caller ID. Anonymous call block.. Thanks again Theresa! For those of you not familiar, your magicJack must be connected to a windows computer via USB in order to use MagicFeatures. I got the update link from a tech chat.
After plugging in my magic jack and phone, it brought up a Magic jack interface, but I was never prompted or guided through any update. How do I get the update? The audio on my magic jack has suddenly become so bad I can barely hear people on the other side through the buzzing. Check out this page. The accompanying video shows what you should expect to see with the new interface. May I suggest rebooting your modem, router, etc.? Additionally, if you have not yet done so and you have a very slow or high-latency connection, it may help to statically assign an IP to the magicJack and in some instance enable port-forwarding.
Thanks for your response. My issue is not volume, it is a VERY loud buzzing, whining noise that drowns out the voices.
I will try your directions, thank you. Normally I have it plugged into the outlet adapter so it works separate from the computer. It sucks not having your home phone…. Thanks for all your helpful efforts! Your suggestion of trying a different adapter was offered long before tech support provided it, and actually did help with the audio a bit.
It would begin with the awful sound and then it would dissipate after a few seconds. Back to tech support of course. I hope this does the trick and I can leave you and tech support alone in the future lol. Thanks again! This is true for phones connected directly to a DSL phone service, but this phone is connected to a magicJack. Ethernet basically is that static on a DSL connection, and the router uses it to communicate with the rest of the interwebs.
The magicJack is an Ethernet device that translates that stuff into phone messages for use on a phone. A DSL Filter is unnecessary in this example. Please help..
I had no problem with majic jack until recently. I receive calls absolutely fine but I can not make any. I have chatted with their support for hours upon hrs. Nothing helps. The really weird part is after I downloaded the version of windows vista I was able to make 1 outgoing call then back to nothing.
What version of windows are you using? What version of magicJack are you using? Are you using the magicJack connected to your computer or to your router? So my issue is from apk install, first run. Please log in screen. I have not tried to install magicJack on more than one device. There may be a limit.
Perhaps one of us will be able to find out definitively why this might happen. I like a clean site, so all comments are moderated. Akismet is fairly reliable, but sometimes clever spammers get through. Moderation also means it might be a little while before your comments appear. Thanks for your patience. Cheers, Chris. I currently have a magic jack app on the machine but it is blinking terribly and as a result, I am unable to use my Magicjack phone. Where can I find the software?
I think I just need to reinstall it. What do you think? Can you please assist? Please see my previous response. The ethernet cable is used for connecting directly to your router. It is not used for connecting to your computer. That may solve a lot of frustration. Use only the USB connector to connect to your computer. AC adapter and ethernet cable are not required in this mode. Angel, You should not have any trouble connecting.
The firmware should automatically install and connect. Usually, is an internet connection error. Try a standard network reboot: 1.
Power off your modem, router and magicJack. Wait two minutes. Turn on the power to the modem. Wait one minute.
Connect modem to router if applicable. Connect magicJack to router. Check on your laptop to see if you can connect to any random website. If you can view a website, make a call on magicJack.
Try calling again. Your magicJack AC adapter should be just over five volts, but it may be either under or over charge. The software should auto-install. If none of these work, check with magicJack chat support. Im trying to find a driver for a majicJack bought about 4 years ago,.. You might consider updating it on a windows 7 or 8 machine — it should do it automatically when you plug it into the windows computer USB port.
The firmware on the device should then be updated. You could then try putting into the USB port on a mac OS10 to see if the firmware will at least recognize the mac machine and upgrade for the mac firmware automatically. Alternatively, contact chat support at my. That way, ostensibly you could keep your number from your broken device and put it on a working device. This is apparently no longer working with magicJack devices and finding the executable has become rather difficult, so the question may be moot.
I have used the magicjack classic usb one for years, actually i use on windows 8. You may want to hold off. Additionally, while some 8. You may have to reboot before updated firmware takes effect. May I suggest rebooting your modem, router, etc.? Additionally, if you have not yet done so and you have a very slow or high-latency connection, it may help to statically assign an IP to the magicJack and in some instance enable port-forwarding.
Thanks for your response. My issue is not volume, it is a drievrs loud buzzing, whining noise that drowns magicjack the voices. I will try your windows, thank you. Normally I have it plugged into the outlet adapter so it works separate from the computer. It sucks not having your home phone…. Thanks for all your helpful efforts! Your suggestion of trying a different adapter was offered long before tech support provided it, and actually did help with the audio a bit. It would begin with the awful sound and then it would dissipate after a few seconds.
Back to tech support of course. Windows 7 is unable to run a MagicJack. When installing the driver it is recognized under the heading of 'software and games' of which it is neither. Sure wish Windows 7 was smart enough and had a category for 'internet telephone service'. My System Specs. OS Windows 7. CPU Intel I7 mhz. I hope this does the trick and I can leave you and tech support alone in the future lol.
Magicnack again! This is true for phones connected directly to a DSL phone service, but this phone is connected to a magicJack. Ethernet basically is that static on a DSL connection, and the router uses it to communicate with the rest of the interwebs. The magicJack is an Ethernet device that translates that stuff into phone messages for use on a phone.
A DSL Filter is unnecessary in this example. Please help. I had no problem with majic jack until recently. I receive calls absolutely fine but I can not make any. I have chatted with their support for hours upon hrs. Nothing helps. The really weird part is after I downloaded the version of windows vista I was able to make 1 outgoing call then back to nothing. What version of magicJack are you using? Are you using the magicJack connected to your computer or to your router?
So my issue is from apk install, first run. Please log in screen. I have not tried to install magicJack on more than one device. There may be a limit. Perhaps one of us will be able to find out definitively why this might happen. Download, install and run Driver Booster on your PC. Click Scan. Here you can know how many drivers to be updated.
Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers. I like a clean site, so all comments are moderated. Akismet winxows fairly reliable, but sometimes clever spammers get through. Moderation also means it might be a little while before your comments appear. Thanks for your patience. Cheers, Chris. I currently have a magic winodws app on the machine but it is blinking terribly and as a result, I am unable to use my Magicjack phone.
Where can I find the software? I windows I just need to reinstall it. What do you think? Can drivers please assist? Magicjack see my previous response. The ethernet cable is used for connecting directly to your router. It is not used for connecting to your computer. That may solve a lot of frustration. Use only the USB connector to connect to your computer. AC adapter and ethernet cable are not required in this mode. Angel, You should not have any trouble connecting.
Note To upgrade DirectX further, you will need to upgrade your operating system. The firmware should automatically magicjack and connect. Usually, is an drivers connection error. Try a standard network reboot: 1. Windows off magicjavk modem, router and magicJack. Wait two minutes. Turn on the power to the modem. Wait one minute. Connect modem to router if applicable.
Connect magicJack to router. Check on your laptop to see if you can connect to any random website. If you can view a website, make a call on magicJack. Wait 2 or 3 minutes for all the drivers to load. It didn't do anything for me and my two mJs. Try calling magicjack. Your magicJack AC adapter should magicjack just over five volts, but it may be either drivers or over charge. The windows should auto-install. If none of these work, check with magicJack chat support.
Im trying to find a driver for a majicJack bought about 4 windows ago. You might consider updating it on a windows 7 or 8 machine — drivers should do it automatically when you plug it into the windows computer USB port.
The firmware on the device should then be updated. You could then try putting into the USB port on a mac OS10 to see if the firmware will at least recognize the mac machine and upgrade for the mac firmware automatically. Alternatively, contact chat support at my. That way, ostensibly you could keep your number from your broken device and put it on a working device.
This is apparently no longer working with magicJack devices and finding the executable has become rather difficult, so the question may be moot. I have used the magicjack classic usb one for years, actually i use on windows 8. You may want to hold off. Additionally, while some 8. Download Boost is a special utility designed to help you manage and boost the speed of your downloads.
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